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Just wondering if anyone has had better luck dealing with these guys than I have. I did a search for a 6″ auger bit and TSC came up. They had one that looked like just what I needed, but their closest stores are in Washington state. So I clicked on support, online inquiries. I wrote to them asking how to go about ordering online and what would the shipping be? They wrote back that they don’t do online ordering (huh?) :wacko: and that everything is sold through their stores, and I need to call my local store to ask about shipping the item to me. I called the Puyallup store and explained that I order freight from Sumner Wa. 3 miles away, and could they deliver to National Oak, or if not I could ask them to have a driver pick up the bit and ship it with my next order. The store salesman says, “we don’t take credit cards over the phone!” :scratch: They mention delivery on their website, is that by covered wagon? I’m glad they’re that stupid and backwards though, I found a local feed store that had the same auger bit for $75.00,-10% on sale. TSC wanted $129.00. :good:
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I ordered a three-point-hitch pallet fork from them online about eight months ago, and it was shipped from one of their Midwest stores to Washington state. It was all done online. But, when I found out that it wouldn’t work with a quick hitch they bent over backwards and sent me an adapter (which didn’t work either) trying to make it work for me. Many emails ensued, and finally they bought it back and made an update in their catalogues stating it wouldn’t work with quick hitches.
I have found several companies that won’t take credit cards over the phone. It’s a security thing.
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After the conversation with the fellow at the Puyallup store I again used the online contact form asking why they had this form if they didn’t do online ordering, and was told the first reply I received was from someone that didn’t know what they were talking about and that they do indeed have online ordering. After looking at the site again I see there are things that can be ordered online, but 3 point auger bits aren’t one of them. You can order the replacement tip, and bits for a 2 man post hole digger but that’s it. Anyway I’m picking up the one at the feed store today so all is good.
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In Oregon we have Wilco stores, and Coastal, who swallowed up a three store chain known as Big R a couple months ago. I went to the Coastal store Saturday. The 6″ auger TSC doesn’t sell online was 62.45 less at Coastal after 10% off. I also picked up a 9″ for 32.00 less than the one I can’t buy online, and they threw in a 20.00 gift card to boot. :good: Now to put them to use, I have 150′ of fence to put up.
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Wow Tin… up here we know about stores swallowing up others (or maybe just owners switching). I’m now wondering about the whole Big R story. In the CDA/Sandpoint/Spokane area we had D & B stores. They also were down in the Boise area. A few years back the stores up north here were bought out by Big R while the D & B stores around Boise are (were) still there. Then the Big R stores (4) about a year ago were almost overnight changed to something called “North 40” stores. The prices went up. The merchandise they sold went from a farm & ranch & feed type store to an “outfitter” store. :negative: :wacko: Now if you want ski things, cross country, backpacks, designer (?) clothes, or a sled dog setup, it’s a great place… I guess. What was left merchandise wise for home & garden stuff, that people used to buy, went up in price and the quality of the store and the hired help has tanked. A lot of friends now refer to it as “North 40 Highway Robbery Store”. 🙂 The 6″ and 9″ auger I bought there for $112 & $121 that fit my Leinbach PHD is now $127 & $139. :unsure: But I guess this is what you call progress. :scratch:
I tried dealing with TSC before, but like you, it seemed like a lot of BS and getting the run around to get things done. Not to mention the SHIPPING COST. I gave up on them.
People are hilarious...
I'm supposed to choose and be in one of the 2 parties. And NEITHER is worth a damn! -
Sounds familiar. Big R sold nuts and bolts by the pound, Coastal sells a much smaller selection in blister packs. And more clothes. Big R used to have the best selection of chain and hooks around. Coastal has almost nothing. And more clothes. Big R had a large selection of welders. Coastal has, well you get the idea.
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